Reviews
Write a reviewProject Coordinator
Mar 20, 2023 | By MV
Quick arrival to the job site, and no issues with installation process.
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Excellent service
Oct 4, 2020 | By Chris Friedly
Excellent product,delivered on time and packaging was superb. Thanks again Jeff for your help.
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In Swing Window
Jul 30, 2020 | By Robert Stadelman
I recently purchased an in-swing basement escape window and had a local mason install it. We absolutely love it, even the mason commented that it was the nicest one he has seen. It was very well packaged for shipping, arrived quickly, installed easily, and looks great. Thanks!
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In Swing Egress Window
Jul 27, 2020 | By Todd Johnston
This is a fantastic product that was easy to install and looks great!
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Functional and Pretty
Apr 19, 2020 | By Charles Federspiel
Works great! It let's in so much light and is such a relief to have.
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Single hung Egress
Jul 16, 2019 | By Sean
Exactly as advertised, just shipping packaging was open when i received window.
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Owner
May 19, 2019 | By Kathy Dipietro
Excellent window, great quality
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Basement egress
Nov 11, 2018 | By Michael Johnson
Great window
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Seems like it's good quality
Nov 7, 2018 | By Robert
Window seems well built was decent to put in opens good but time will tell if the gas leaks out between the panes and condensation Or discoloration happens
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Perfect
Oct 26, 2018 | By Jason Agosto
Exactly wha I was looking for in an egress window. Great quality and ease of use.
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Hoganm
Oct 15, 2018 | By Mike Hogan
Great product. The window was delivered quickly to my home and was packaged for safety. I had a question about the install in my basement bedroom and called customer service. They responded quickly and answered my question immediately. My family loves the window and my wife and I sleep better knowing that when our grandchildren visit and sleep in the basement...if an emergency occurs...they have an egress window available. Great window / Great service.
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great customer service & prompt delivery
Sep 17, 2018 | By Melissa Lu
Thanks for a smooth transaction.
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Homeowner
Aug 20, 2018 | By Joseph Fracalossi
Great window design. Love the convenience of the double hung window combined with the safety of an egress window.
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Basement window
Aug 5, 2018 | By Elizabeth Breton
expensive and we were told we paid way to much by our builder. After the install (that took creative thinking) our builder said he changed his mind and said it was an amazing window and he loves it.
Perfect for our grandsons new basement bedroom. Very happy with customer service.
Perfect for our grandsons new basement bedroom. Very happy with customer service.
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Basement window
Aug 5, 2018 | By Elizabeth Breton
expensive and we were told we paid way to much by our builder. After the install (that took creative thinking) our builder said he changed his mind and said it was an amazing window and he loves it.
Perfect for our grandsons new basement bedroom. Very happy with customer service.
Perfect for our grandsons new basement bedroom. Very happy with customer service.
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Fits to the extended opening
Jun 30, 2018 | By Jaromir Tvaruzek
Easy to open, fits in the down extended opening of existing basement window.
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Couldn't be better
Jun 12, 2018 | By Michael Krough
A perfect solution!
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Valerie
May 23, 2018 | By Valerie Kardell
I ordered the In-Swing Single Hung Egress Window. My order was shipped immediately and arrived well packaged and undamaged. I researched the price online and found EgressWindows.com was competitive in price and I was able to talk to a customer service representative to place my order and ask questions. I would highly recommend the product and service.
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Perfect
May 12, 2018 | By Jonathan Fritz
Great fit. Easy install. Nice to have a width that matched the old non-egress window. Looks great. Works well.
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Homeowner
Nov 27, 2017 | By Glenn
Great window love the design. The only thing I would change better instructions the window comes some what disassembled the spring that helps the window go up and down isn't assembled kinda tough to figure out without instructions.
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Good product
Aug 6, 2017 | By Colin
Windows are a great design (in my opinion) for an egress window as they open in two different ways (one for daily use and one for emergency exit). Two reasons I didn't give it 5 stars. #1. The latch that open the window for emergency exit is difficult to latch/unlatch. It feels poorly engineered. #2. The FedEx delivery person dragged the 75 lb windows up and across my porch damaging my porch. The second item is not really to do with the window, but since the company packs the heavy windows in plywood, I think they should give FedEx instructions about handling the package. Great design with two negatives.
Owner Response: Hi Colin,
Thank you for your input. Information such as this helps improve our processes. As for the latch, there is a normal "break-in period" where the latch will be a little more stiff. It will loosen given a up with a little bit of use. And secondly, the FedEx delivery person should not have dragged a package at all regardless of our instructions "Glass, handle with care" . I will be discussing this with our FedEx Representative. Sincerely, Jeff
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Great window... wish it came in more sizes
Jun 17, 2017 | By Brenda M
Great widow... just wish the 35" came in more length options
Owner Response: Hi Brenda, Thank you for your feedback. These windows can be done in custom sizes, however it adds two weeks to the production time and possibly an additional cost depending on the size required. Sincerely, Jeff
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Homeowner
Jun 7, 2017 | By Linda Dunn Miller
Window works fine.
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Egress Excellence
May 15, 2017 | By Mat Bartee
I am 100% satisfied with the egress window I purchased from Egresswindows.com. The product was the perfect application for my project and it arrived on the west coast just a few days after I ordered. I had a question before it arrived and left Jeff a voice mail. He returned my call and left a detailed explanation that answered all my questions and more. Thanks for a great experience; I recommend Jeff and his windows without reservation.
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Works Great
Apr 23, 2017 | By Mike
This window was used to replace a 31" standard basement window. It worked great because I only had to lengthen the current opening without changing the width at all. Meets code for egress and was very easy to install according to the contractor.
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Great Window! but....
Apr 17, 2017 | By Travis M
Great window for the price compared to having a custom one made that matched the rest. I had to have an egress window for a new bedroom I built and this was perfect. The window though is not thick like many standard windows for a 4" finished wall, so the look is very modern and works, just be aware though if that is not the look for you.
Shipping was super fast! One of the plastic clips that holds the window shut (via shut from the egress opening) was broken. I have emailed them twice and once with pictures and have gotten no response back on getting a replacement plastic piece.
One of the corners of the window was not "welded" all the way either but you don't see it unless you look. So for the money and value it is great compared to other custom options. Unit was shipped wrapped in plywood, very well packed.
Would I use this window again for egress situations? Yes.
Shipping was super fast! One of the plastic clips that holds the window shut (via shut from the egress opening) was broken. I have emailed them twice and once with pictures and have gotten no response back on getting a replacement plastic piece.
One of the corners of the window was not "welded" all the way either but you don't see it unless you look. So for the money and value it is great compared to other custom options. Unit was shipped wrapped in plywood, very well packed.
Would I use this window again for egress situations? Yes.
Owner Response: Hi Travis, two of the plastic clips were mailed directly to you. Please let me know if you have not received them.
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Happy
Jan 2, 2017 | By Don Schultz
Ordered window on Tuesday, was delivered Friday. Have not taken window out of crate to install yet. Will have to see how it installs.
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Nice Product with Great Customer Service
Dec 7, 2016 | By A. GrandPre
The windows are very nice and let a lot more light into my basement. I ordered three windows and one was damaged during shipping. I contacted customer service and after submitting a few photos they sent a new one. It was a relief to have the damaged one replaced so easily.
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